http://www.un.org/unrwa/news/statements/2009/american_univ_cairo_14dec09.html| Lecture by UNRWA Commissioner-General    Karen AbuZayd Palestine Refugees in Global Context:    Issues and Prospects American University of Cairo, Center for    Migration and Refugee Studies, 14 December 2009 |  | 
         
         Director Dr. Ray Jureidini,
  Distinguished guests, faculty and students of the CMRS and AUC:
   Introduction
   I extend warm thanks to the Center for Migration and    Refugee Studies and the American University of Cairo for hosting me this    evening. At the end of this month I retire as Commissioner-General of    UNRWA after more than 28 years of professional refugee service. I,    therefore, very much welcome this opportunity to share some departing    thoughts with distinguished scholars in the area of refugee studies in    the Middle East and Africa. Many of you have grappled with contexts and    issues similar to those that have defined my nearly three-decades of    refugee work. 
   My theme this evening is Palestine Refugees in Global    Context: Issues and Prospects. I chose this theme to capture reflections    on the Palestine refugee condition in comparative perspective. The more    than nine years I have spent with UNRWA and 19 years with UNHCR have    acquainted me with a range of conflict settings, humanitarian operations    and development programmes on behalf of displaced peoples. From managing    the complex emergency response at the outbreak of war in the    former-Yugoslavia to relocating Liberian refugees to safe areas in    Sierra Leone in 1991 to the particularly joyous mission repatriating    Namibian exiles after years of occupation and colonialism, I have    witnessed first-hand each stage of the refugee cycle – from conflict    which triggers flight to the period of displacement and exile to the    return home. 
   Each refugee and IDP situation is marked by distinct    conditions, giving rise to varied needs, international responses and    historical trajectories. Palestine refugees have, in particular, been    treated in international and regional circles according to an ethos of "exceptionalism".    In global refugee fora, Palestine refugees are often considered to be    outside the bounds of comparative inquiry or beyond the reach of    universal norms. Indeed, the Palestine refugee condition is marked by    several far-reaching distinctive attributes that set the Palestine    refugees apart from other refugee and IDP situations in many respects.    How might these differences best be understood? How do they impact state    responsibilities and the role of the United Nations? What do they bode    for the refugees’ future? How should we aspire to relate to them as    refugee and migration scholars, practitioners and activists? 
   Before giving weight to the unique challenges facing    Palestine refugees, let us consider that the experience of being    uprooted transcends identities and borders. Forced displacement always    carries with it a deep, personal pain, resulting from involuntary    dislocation and alienation. At a practical level, persons fleeing    persecution are cut off from traditional livelihoods and sources of    income, as well as from fundamental forms of national protection,    rendering them vulnerable and in need of international protection. These    harsh conditions are compounded when flight takes place en masse due to    generalized armed conflict, or where opportunities for quick recovery    are lacking. In a majority of instances, refugees struggle to cope with    powerlessness, as they attempt to reclaim a degree of normality, dignity    and opportunity in their place of asylum.
   These factors are ever present for Palestine    refugees, who, for more than six decades, have coped with unresolved    memories of flight passed down through the generations, uncertainties    about their future, daily struggles for survival under conditions of    occupation and human rights constraints that have precluded adequate    chances for recovering losses. 
   In addition, Palestine refugees have withstood an    added hardship of loss of patrimony and country when, in the wake of    their flight in 1948, their historic homeland was transformed into a    state for others. The result was the dispersal of the Palestinian    nation, or el-Naqba, and the creation of the world’s largest refugee    population. Palestinian refugees who fled areas over which Israel    asserted sovereignty were subsequently de-nationalized, compounding    their plight into a situation of stateless refugees.
   Some of the refugees who fled to the West Bank and    Jordan in 1948 were granted Jordanian citizenship – later revoked for    Palestinian residents of the West Bank when Jordan severed its legal and    administrative control over the territory in 1988. Others in Europe and    the Americas were also able to gain citizenship rights. Yet, the    majority of Palestine refugees in the Middle East region have remained    stateless for multiple generations. The status of "stateless" puts    Palestine refugees in an especially vulnerable position in the Middle    East, where rights are sometimes predicated on inter-state reciprocity.    Stateless Palestinian refugees are also especially vulnerable in periods    of instability, as witnessed in the case of Palestinian refugees who    fled from Iraq due to persecution. 
   The un-remedied loss of home and nation has also    seared into generations of Palestinian consciousness a sense of    temporary-ness and injustice. Nearly all Palestinians, whether they    possess another citizenship or not, are held hostage by historical    conflict, continuing violations and indeterminate futures. Refugees have    held fast to the notion of return, as individuals, families and    communities aspire to claim their international rights and power over    their destinies. Owing to the narrative of national loss and homecoming,    Palestine refugees refer to the right of return as a collective right,    despite its individualized underpinnings and the trends of political    compromise. 
   Another defining feature of the Palestine refugee    situation is the unique international arrangements applicable to the    refugees, underscoring the special character of the conflict and the    need for dedicated structures. In 1948, the General Assembly created the    UN Conciliation Commission for Palestine, charging it with mediating a    resolution to the conflict and achieving a solution to the refugee    issue. UNRWA, established in the following year, was entrusted with    attending to the needs of refugees from Mandate Palestine who remained    in the ‘Near East’. 
   The specific and exclusive nature of UNRWA’s role was    reaffirmed in 1951, when the Convention on the Status of Refugees    excluded from the ambit of UNHCR’s mandate "persons who are at present    receiving from organs or agencies of the United Nations . . . protection    or assistance." This clause is understood effectively to establish a    demarcation of roles. UNRWA is responsible for Palestine refugees    registered with the Agency or eligible to be registered in its five    fields of operation, while UNHCR’s duties pertain to all refugees    elsewhere, including Palestinians. 
   As in other refugee situations, the particular    dimensions of the Palestine refugee situation should be accounted for in    calibrating humanitarian responses and in refining protection    strategies. However, none of these features should be assumed to exempt    Palestine refugees generally from the international normative system,    nor should these unique aspects become a pretext for inaction in    mobilizing for their rights. 
   The international community, including host states    and their communities, are obligated to provide basic rights and    freedoms to migrants or persons seeking shelter within their borders.    These obligations stem from international human rights law, as well as    the global refugee protection regime. In the past three decades there    has been wide ratification by Middle Eastern states of the full plethora    of human rights instruments. There are few distinctions allowed in    international human rights law with respect to the treatment of national    citizens versus non-nationals. State parties to the International    Covenant on Civil and Political Rights and the International Covenant on    Economic, Social and Cultural Rights are bound to the principle of    non-discrimination and they are obligated to ensure the realization of    economic and social rights for all residents. State parties to the human    rights Covenants must ensure that their policies do not result in grave    harm to refugee populations within their borders. These standards of    dignity and fairness offer protection and give hope to all refugees in    asylum countries. 
   In concrete terms these obligations should translate    into basic legal protections against arbitrary or inhumane treatment,    and allow access to social and economic opportunities. Such rights,    including under regimes of temporary protection, have come to be    regarded as a key to enabling refugee self-reliance and development    during protracted periods of exile, a matter I shall address in more    depth shortly. For host states, the provision of human rights to    refugees in their countries has the potential to translate into economic    benefit and improve social harmony until durable solutions are achieved.   
   Unfortunately the conditions under which the majority    of Palestine refugees live fall short of these common requirements. 
   Jordan and Syria
   Refugees residing in Jordan and Syria are entitled to    the widest scope of human rights. Refugees live free from formal    impediments to social and economic rights, with limited exceptions on    property ownership in Syria and pertaining to those who have not been    granted the privilege of national identification numbers in Jordan. In    both countries Palestine refugees have the right to work and access to    the employment market. Generally, obstacles encountered are the result    of economic fluctuations, social dynamics and, increasingly, UNRWA’s    growing budget deficit which is negatively impacting universal access to    services for refugee communities. Refugees residing in camps – around    30% of all refugees in Syria and 25% in Jordan – typically face chronic    impoverishment and overcrowded conditions, even as the communities find    strength in their collective existence. Political stability in these    host locations also allow refugees to live in relative safety and    security away from the perils of armed conflict. 
   Lebanon 
   In Lebanon, refugees face a situation of restricted    rights and social instability. As "foreigners" without benefit of    reciprocal privileges, they are precluded from obtaining work without    permission from the state authorities, and prohibited from working in    the professions. Refugees are also denied social benefits and access to    critical public services such as health care. Property restrictions and    barriers to housing tenure create further insecurity for refugees in    Lebanon. 
   A significant number of Palestinians are unemployed    or working in the informal sector without protections offered by the    formal workplace. Poor future prospects have been linked to the    discouragingly high school drop-out rates in Lebanon. Severe budget    constraints on UNRWA are threatening to undermine efforts to rectify the    education crisis facing refugees in Lebanon, and hampering our ability    to deliver adequate relief and quality health care. 
   Increasing incidents of factional fighting in refugee    camps have further threatened Palestinian communities in Lebanon. The    2007 military confrontation in Nahr el-Bared Camp resulted in the total    destruction of the camp and the homelessness of some 27,000 refugees.    The start of reconstruction of the camp at its former site has raised    hopes of an improved rights environment for refugees in Lebanon, as have    some recent government initiatives, most notably the creation of the    Lebanese-Palestinian Dialogue Committee and the new proposal to create a    junior Minister for Palestine Refugees. The Committee engages in    meaningful dialogue and consultations with the refugees and sets its    sights on practical measures to improve the status of refugees and their    access to social and economic rights, reversing patterns of frustration    and despair amongst the refugees in Lebanon. 
   Occupied Palestinian Territory
   In the occupied Palestinian territory the human    rights of all Palestinians, refugee and non-refugee alike, are foregone    under the yoke of a 40-year military occupation that shows no signs of    abating. The irony is that since the advent of the Middle East Peace    Process in 1991, this occupation has transformed into a complex web of    movement and land and housing restrictions that have led esteemed    international observers, including the Reverend Desmond Tutu, to compare    the occupied territory to pre-democratic South Africa. 
   West Bank
   In the West Bank, Palestinian population areas are    cordoned off under the labels of Areas "A" and "B". Areas "C" are    targeted for settlement and possible annexation. Following the    construction of the illegal separation barrier inside the West Bank,    Palestinian areas between the barrier and the pre-1967 Green Line were    declared "closed zones" and a permit regime was enforced requiring    people who have lived there for generations, even centuries, to obtain    permission to continue living in their own homes. To leave or re-enter    the "closed zone", Palestinians must undergo checks and searches at    terminals separating Palestinians from Palestinians. Across the West    Bank, Palestinian cities, towns and villages are contained behind    checkpoints and road barriers, and denied access to East Jerusalem, the    economic and religious center of Palestinian life. People are left in    stagnant, impoverished conditions, chronically aid dependent, or    economically and socially insecure, subject to the whims of political    change. 
   Refugee communities in the West Bank, especially    those residing in camps and rural areas or who are of Bedouin    background, have been particularly hard hit by occupation policies. Many    living in targeted areas are also at risk of secondary displacements.    The village of Wallajeh is one example where a community of refugees is    facing mass eviction and home demolition under threat of settlement and    wall construction. 
   Gaza
   The punishing stranglehold over the borders of the    Gaza Strip that has been imposed for over two years, despite    international condemnation, is equally shocking—or should be. The    effects of the closures on Gaza, where 1.1 million refugees reside, have    reached surreal levels. The private sector has been decimated,    infrastructure is near collapse and nearly 80% of the population is    dependent on direct aid for the basic necessities of life. The heavy    aerial and ground bombardment of the Gaza Strip last winter left    extensive destruction of homes and public infrastructure that has yet to    be rebuilt due to the prohibition on the entrance of construction    material. The mental and physical health effects of blockade and war are    increasingly evident with high levels of malnutrition, childhood    stunting, deep poverty and post traumatic stress disorder amongst the    Gazan population, some 750,000 of which are children.
   Having been living in Gaza for the past nine years, I    have been struck by the strength and the will of the people to survive    against these odds. I reiterate the, until now, unheeded calls for the    unconditional end of the siege so that Gazans may assume their rightful    place amongst the rest of humanity. 
   In countries beyond UNRWA’s five fields of operation,    Palestinian refugees are often treated to less than minimal human rights    standards, without the safety net provided by UNRWA, and, in some    instances, denied the protection of UNHCR, thereby falling out of    international view. 
   Yet, the most compelling issue arising in the    Palestine refugee case is the elusiveness of durable solutions. The    refugees’ exile has spanned six decades, constituting the    longest-standing refugee situation worldwide. This hard fact is commonly    acknowledged, but rather than inspiring collective problem-solving, too    often the issue is neglected or sidelined in international discourse and    peace processes, one might think precisely because of its longevity. The    Palestine refugee question is designated a ‘permanent status’ topic, for    discussion at a later stage of peace talks rather than at the beginning    – ignoring the fact that refugees must be one of the building blocks for    peace.
   The protracted nature of the Palestine refugees’    situation is a symptom of a larger phenomenon facing the Middle East    region as a whole. Specifically, I note the lack of application of    international law and the absence of political will, in all corners, to    secure a just and sustainable solution to the Palestinian-Israeli    conflict. The talk of peace has yet to translate into tangible benefits    for the people who are struggling to cope with the fall-out from lack of    state action to address the underlying causes of displacement and    continued exile. 
   The work left undone in the Middle East stands in    stark contrast to the progress achieved by international actors and    local partners in other parts of the world. Broadly viewed, normative    and geo-political developments since the end of World War II and the    adoption of the Universal Declaration of Human Rights in 1948, have    contributed to a substantial decline in violent conflicts the world    over. In the past two decades many peace agreements have been concluded,    resolving long-standing, or deep ethnic and political, conflicts. 
   These agreements have been built mostly around the    principles of return and property restitution for displaced persons –    the internationally-preferred durable solution, with some 11 million    people reportedly having voluntarily returned to their countries of    origin in the post World War II period. The agreements, and the    processes by which they were finalized, are not immune from criticism,    nor have they all completely eliminated the crises they sought to    address, but they do suggest that there is more we, as an international    community, can aspire to, on behalf of Palestinians.
   Distinguished colleagues and friends,
   Throughout the course of recent history, which boasts    substantial refugee returns, protracted refugee situations - seemingly    more resistant to resolution, have come to the forefront of the    international humanitarian agenda. In response, an expert dialogue    series on the subject, convened by UNHCR, noted the discrepancy between    the hope of return and immediate practical opportunities for its    implementation, especially where displacement has coincided with    demographic shifts in a county’s composition or pursuant to persistent    discriminatory policies. Overcoming these barriers requires    far-reaching, provocative discussions on identity, belonging and rights    within nations and between peoples. Such conversations should be    initiated in the Palestinian-Israeli arena to achieve a sustainable    peace and level of co-existence that will allow both sides to live in    prosperity and dignity, no matter the final decisions on statehood and    borders. I venture to suggest that similar internal issues may be a    factor in determining prospects for local integration, as well.
   In crafting an international response to the    protracted Palestinian refugee crisis, international actors may be    guided by a commitment to three related principles. First and foremost    is the enforcement of international humanitarian and human rights laws.    Achieving an end to armed conflicts and human rights violations would    bring about more positive conditions for negotiations and progress on    the political track. In thinking through negotiation efforts since the    signing of the Declaration of Principles in 1993 by the PLO and Israel,    one is reminded of the ever growing gap between the rhetoric of peace    and the realities on the ground. As bi-lateral negotiation processes got    underway, the system of extensive restrictions on Palestinian movement    and access in the occupied Palestinian territories described earlier has    been progressively implemented. The gap between the discourse of peace    and the daily life of Palestinians feeds cynicism and opposition and    increases chances that attempts at restarting peace talks will become    bogged down by incidents of confrontation and violence.
   Setting international law as a benchmark is also    vital to ensure that the full scope of refugee and stateless person    protection needs will be addressed. This includes tackling the situation    of refugees who are outside UNRWA’s fields of operation, or who are not    registered with the Agency due to lack of opportunity or need for aid.
   In the interim leading up to a solution, the    international community would do well to remain vigilant in ensuring    that refugee rights, and the space for their realization, are preserved.    One example would be to call into question actions which threaten to    complicate scenarios for a future peace, such as the recent move by    Israel to privatize refugee property seized by the Custodian of Absentee    Property, following the refugees’ displacement from ancestral homes.
   A second guiding principle for international action    is refugee participation. International best practice demonstrates that    sustainable solutions can be achieved only through inclusive approaches.    Major constituencies must be consulted and involved in setting and    implementing peace options. The inclusion of refugees, in particular, is    a matter of fairness, given that they suffered the effects of    dispossession and exile, but it also has strong practical value in terms    of building a solution that enjoys enough support to be realized in    practice. In the course of implementing an agreement it becomes equally    important to empower refugees to carry out the choices available to    them.
   The notion of refugee participation presents a    challenge to peace-makers as the mechanisms for their inclusion, and    consequences thereof, remain vague. The challenge of building a viable    peace through refugee inclusion, however, means ultimately addressing,    rather than suppressing, refugee expectations. Refugee expectations are    centered on the exercise of choice in deciding future options. Listening    to them and enabling their informed decisions are the tasks at hand.    From our experience in UNRWA, refugees show a great capacity for    articulating their needs and thinking pragmatically about how their    rights and interests may be satisfied. Rather than derailing the peace    process, involving refugees will give it sustainable life.
   A third guiding principle concerns the period of    implementation. Perhaps as challenging as securing an agreed formula for    peace is implementing the decisions, especially given the vast number of    stakeholders involved. Any transitional process will require sustained    political support and financing. Early infusions of support in favor of    reconstruction and rehabilitation will help create the context within    which refugees will render their informed choices and support them in    the process of carrying out their decisions. Likewise, a precipitous    withdrawing of humanitarian and development assistance would be    counterproductive in this environment. Assistance will be necessary    until such time as international protection ceases to be a requirement.    Accordingly, the transitional process will occur over some years, giving    refugees time to select options as the host states, Israel, the    Palestinians and the international community complete the ground work    for their safe movement and integration.
   The guiding principles suggested here are not new,    but they remain abstract until such time as states act in compliance    with their obligations and responsibilities and re-orient their approach    in favor of human rights community-based processes to allow these    principles to guide peace efforts.
   The role of UNRWA
   This is an appropriate juncture to offer a few    thoughts on the essential role of UNRWA in achieving better prospects    for Palestine refugees in the Middle East. UNRWA is the largest    humanitarian and human development agency in the region. Its effective    presence is vital to creating the positive conditions upon which peace    can be constructed.
   At a minimum, UNRWA’s core social, economic and    infrastructure services counter the debilitating effects of extended    military conflict and weak national protection regimes, giving refugees    a sense of security and protection that, were UNRWA not present, would    surely result in more anguish, radicalization and deeper conflict. In    times and places of relative stability, UNRWA’s primary activities equip    refugees with skills and opportunities that enable them to lead more    independent, prosperous lives. Central among these activities are the    provision of primary education, vocational training, primary health    care, job-creation programs, micro-finance and community-based social    services.
   UNRWA was given its human development mandate in the    1950s, pursuant to international recognition of the elusive nature of    durable solutions for Palestine refugees. The Agency took up its mission    with the aim of assisting refugees to become self-reliant in their    countries of asylum, preceding the contemporary humanitarian trend in    favor of relief to development assistance in protracted refugee    situations. and indicating UNRWA’s global relevance.
   Over the years, UNRWA’s mandate has evolved to meet    changing refugee needs, further underscoring the Agency’s constructive    capacity. Foremost amongst these evolutions is the strengthening of    UNRWA’s protection function. Following the 2004 Host and Donors    Conference in Geneva, and in the emergency contexts of the oPt and    Lebanon, we moved to mainstream our protection activities and increase    human rights advocacy in a manner consistent with our UN mandate. Today    human rights based protection constitutes a key working premise of the    Agency and an integral part of service delivery across all of our    programs. We have also taken action to meet our international advocacy    responsibilities. This includes promoting accountability and compliance    with international law among state actors in the region as already    discussed.
   UNRWA’s proximity to the refugees also gives it a    leading role in enabling refugee involvement and the refugee voice to be    heard. We fulfill this role in the discharge of our regular activities    geared toward realizing the human potential of the refugees through    basic assistance. Initiatives intensified over the past several years    have further contributed to building participatory approaches. Our    school and community human rights modules aim to give youth and parents    the skills and experience to pursue peaceful conflict resolution    mechanisms. Our Department of Infrastructure and Camp Improvement    systematically works with camp communities, as funding becomes    available, to improve their space and infrastructure, based on    progressive participatory methodologies that put refugees at the center    of decision-making and implementation.
   Following the day when a solution is achieved,    UNRWA’s role will be to continue its mission temporarily to support    refugee empowerment and capacity, as the region moves from a conflict to    post-conflict situation, and to help carry the peace mission to    fruition, including by assisting, as long as needed, the implementation    of durable solutions for the refugees.
   Colleagues and friends:
   While the Palestinian situation, like other refugee    contexts around the world, exhibits special features, it is distinctive    in the rigidity and persistence of the framework of exile. Conflict over    the course of more than six decades has done more than dispossess    Palestinians of a land which for centuries had borne their name. It has    given the Israeli-Palestinian confrontation a self-perpetuating    character, spawning encumbrances to justice for Palestinians and    obstacles to just solutions to the plight of Palestine refugees.
   We must avoid dwelling on the uniqueness of Palestine    refugees as a dominant feature, or as an end in itself. Doing so locks    us into a self-fulfilling vortex of despair and obstructs our view of    the paths along which challenges can be addressed. Rather, we must    highlight the common matrix of rights and obligations at the centre of    which stands the individual refugee whose inherent dignity and worth    must be promoted and defended - not at the whim of State choices based    on benevolence, foreign policy or security considerations – but as a    matter of obligation under international law. And we must insist that    Palestine refugees – like refugees elsewhere – be allowed to benefit    from the full spectrum of international protection, including practical    steps to prepare for a durable solution to their plight.
   My call is for us to abandon our habit of offering    Palestinians half measures – partial moves rather than comprehensive    approaches, interim arrangements instead of permanent commitments and    placebos in place of genuine cures for the ailments we, as an    international community, have ourselves imposed by our acts, omissions    or acquiescence. In the result, the wretchedness of the Palestinian    condition belittles us, giving the lie to our proclamations of    allegiance to the UN values of justice and dignity for all.
   As Israelis, Palestinians and the international    community all share a stake in a better future for the people of    Palestine, finding the courage to give effect to the demands of    international law is in everyone’s interest. We all shall—dare I say,    will -- reap the fruits of peace and security on the day the occupation    is ended, and when a viable, peaceful State of Palestine takes its place    among the community of nations and a just and lasting solution to the    plight of Palestine refugees is realized.